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Privacy Policy

Last reviewed: May 2026

1. Introduction

Quality Oracle Sdn Bhd (“Quality Oracle,” “we,” “us,” or “our”) operates the website at www.qualityoracle.com. We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights and choices you have. It applies only to information collected through our website. It does not apply to information collected offline or through channels other than this website.

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website.

2. Information We Collect

We collect information in two main ways: information you provide to us directly, and information collected automatically when you visit our website.

Information you provide

When you contact us, register for an account, or otherwise interact with us, you may give us personal information such as:

  • Your name
  • Your company name
  • Your email address and telephone number
  • Your postal address
  • The content of any messages or attachments you send us
  • Any other information you choose to provide

Information collected automatically

Like most websites, we automatically collect certain technical information through server log files and similar tools. This typically includes:

  • Internet protocol (IP) addresses
  • Browser type and version
  • Internet Service Provider (ISP)
  • Date and time of visit, referring and exit pages
  • Approximate number of clicks and pages viewed

This information is not tied to anything personally identifiable on its own. We use it to understand site trends, administer the website, and gather aggregate demographic information.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Operate the website. Provide, maintain, and improve our website and services.
  • Personalize your experience. Tailor content based on your browser type and preferences.
  • Analyze usage. Understand how visitors use the website so we can improve it.
  • Develop new offerings. Build new products, services, features, and functionality.
  • Communicate with you. Respond to inquiries, provide customer support, send updates, and where you have opted in, share marketing and promotional information.
  • Send emails. Deliver transactional messages and, where permitted, newsletters and updates.
  • Protect against fraud. Detect, prevent, and address technical issues and fraudulent activity.

4. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

Service providers

We work with trusted third parties who help us operate our website and business, such as hosting providers, email delivery services, and analytics tools. These providers only access the information they need to perform their work and are contractually required to protect it.

Advertising partners

Third party advertisers may use cookies, JavaScript, or web beacons in the ads and links they serve on our website. They may receive your IP address when this happens. We do not control these third party technologies and recommend you review the privacy policies of any advertising partners for details.

Legal requirements

We may disclose information if we are required to do so by law, court order, or government request, or where we believe in good faith that disclosure is necessary to protect our rights, safety, or the rights and safety of others.

Business transfers

If Quality Oracle is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

5. Cookies and Tracking Technologies

Like most websites, Quality Oracle uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

We use cookies to:

  • Remember your preferences and settings
  • Understand which pages are visited most often
  • Customize content based on your browser type
  • Measure the effectiveness of marketing efforts

Third party ad servers may also place cookies through advertisements that appear on our site. We have no access to or control over those cookies.

Your choice: You can disable cookies through your browser settings at any time. Note that some parts of our website may not function as intended without them.

6. Data Retention

We retain personal information only for as long as is necessary to fulfill the purposes described in this policy, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

When we no longer need your personal information, we will securely delete or anonymize it. Log files and aggregated analytics data may be retained for longer periods in a form that does not identify you personally.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include access controls, secure hosting, and ongoing review of our practices.

No method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on where you live, you may have specific rights regarding your personal information. We honor the rights below regardless of jurisdiction, to the extent possible.

Rights available to you

  • Access. Request a copy of the personal information we hold about you.
  • Rectification. Ask us to correct inaccurate or incomplete information.
  • Erasure. Request that we delete your personal information, subject to certain conditions.
  • Restriction. Ask us to limit how we process your information.
  • Objection. Object to certain uses of your personal information.
  • Portability. Receive your data in a portable format or have it sent to another organization.

For California residents (CCPA)

If you are a California resident, you have the right to request disclosure of the categories and specific pieces of personal information we have collected, to request deletion of that information, and to direct us not to sell your personal information. We do not sell personal information.

How to exercise your rights

To exercise any of these rights, please contact us using the details in the Contact Us section below. We will respond within one month. We may need to verify your identity before fulfilling certain requests, and a small fee may apply to copy requests where permitted by law.

9. International Data Transfers

Quality Oracle is based in Malaysia. If you access our website from outside Malaysia, please be aware that your information may be transferred to, stored, and processed in Malaysia or other countries where our service providers operate.

These countries may have data protection laws that differ from those of your country. Where required, we put appropriate safeguards in place to protect your information consistent with this Privacy Policy and applicable law.

10. Children’s Privacy

Protecting children online is a priority for us. Quality Oracle does not knowingly collect personally identifiable information from children under the age of 13.

We encourage parents and guardians to observe and guide their children’s online activity. If you believe that your child has provided personal information through our website, please contact us right away and we will take prompt steps to remove that information from our records.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Effective date” at the top of this policy and, where appropriate, notify you through our website or by email.

We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please get in touch. We are happy to help.

Quality Oracle Sdn Bhd

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